Privacy Policy
The privacy policy below identifies the information collected, forms of collection and its treatment.
By using this website you must be aware of and accept this privacy policy.
1. Owner and Data Controller
Urbanludic
Rua Alfredo Henriques, Nº 190 Zona Ind. de Mosteirô, 4520-409 Mosteirô Santa Maria da Feira Portugal
Phone: +351 256 130 725
E-Mail: geral@urbanludic.pt
2. Collected Data
This website collects the following data through registration or contact forms when filled and submitted by the user:
(a)name, (b)telephone number, (c)company name, (d)e-mail; (e)postal address
This website uses cookies to collect statistical information in an anonymous form and/or to improve the user experience when using this website.
3. Purpose of Data Collected
The data collected on this website is intended for:
- Contacting the user to respond to requests sent.
- Sending, at the user''''''''s request, proposals for services and/or other information about our services and/or products.
- Future contacts, namely sending communication of services and commercial campaigns.
- Compliance with legal obligations.
The data is thus collected for the purposes indicated above and the user should verify its accuracy and updating so that the person responsible for this website can adopt the appropriate measures for its treatment.
The completion of the forms present on this website is accompanied by a request for express consent on the part of the user for the sending and processing of the data as described above. This consent given when sending any personal information will express prior and express consent to the processing of personal data transmitted by its owner for one or more of the purposes described above and the owner of this website is authorised to carry out the processing of personal data collected to the extent and for the time necessary for the pursuit of its purposes.
In compliance with the legal legislation in force and its policy, the owner of this website makes it clear that he does not request or encourage, on site or in any way, the submission and sending of personal data relating to philosophical or political convictions, party or trade union membership, religious faith, private life, racial or ethnic origin, as well as the processing of data relating to sex life.
Accordingly, the owner of this website reserves the right not to accept the collection or receipt of information which might call into question fundamental rights or which might be considered unlawful, and any liability for the processing thereof shall be excluded.
Taking into account the purpose of the processing of the information collected, the owner of this website reserves the right to cancel or cancel any order if not all the necessary data is collected for the management of the process in question, excluding any liability.
4. Conservation of Personal Data
Accordingly, we inform you that the personal data collected in the context of any process to be handled by the owner of this website may be kept for the period necessary to fulfill the purpose, and may be kept in reserve for future processes or be kept for the continued sending of promotions or disclosure of actions, services or products, without prejudice to the right of the holder to request deletion of their data (right to forget) at any time, as indicated in the following point.
5. Rights of the Personal Data Holder
The period of time during which personal data are stored and kept will be a maximum of 10 years, however:
The personal data subject may at any time request:
- Access/request all information held by the person in charge of this website about you
- The erasure of all information held by the responsible of this website about you whenever one of the following reasons applies: (i) the data are no longer necessary for the purpose which motivated their collection or processing; (ii) the holder withdraws consent, when consent is the legal basis; (iii) the holder objects to the processing and there are no overriding legitimate interests justifying their maintenance or (iv) the personal data must be erased for the fulfilment of a legal obligation.
- The rectification of information held by the person responsible for this website about you
- Portability, limitation and/or opposition to the treatment, the holder must communicate in writing to the Co-owner of this website his/her request, identifying him/herself by full name and sufficient identification elements to allow us to properly identify him/her and further process his/her request.
All requests must be made through the addresses and forms identified in section 1 of this privacy policy.
In addition, the data subject may always lodge any complaints he/she deems necessary with the competent authority.
6. Security in the Processing of Personal Data
The data collected is processed and stored electronically and in physical support (paper) when necessary.
The owner of this website has implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access and against all forms of unlawful processing. Only employees and subcontractors authorised by the owner of this website have access to the personal data and are bound by the duty of secrecy and confidentiality.
If, for any reason, there is a breach of security that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorised access to personal data, the owner of this website undertakes, under the terms of the applicable legislation, to report to the competent authorities without justifiable delay and, whenever possible, within 72 hours of becoming aware of such occurrence.
Under the terms referred to, the owner of this website undertakes to communicate the personal data breach to the respective data subject, in accordance with the applicable legislation.
Without prejudice to the provisions of the preceding paragraphs, the user shall adopt the necessary and required additional security measures, namely by having an active firewall, antivirus and antispyware software updated, and shall use caution when accessing third-party platforms, verifying and confirming the existence of a digital certificate and the reliability of the address, excluding any liability of the owner of this website due to a fact that cannot be imputed to him/her or the non-observance of specified or required cautionary rules.
7. Communication of Personal Data to Third Parties
The information and personal data to which the owner of this website has access will not, under any circumstances, be sold or given to third parties.
Within the scope of its activity, the owner of this website may resort to subcontractors for the provision of certain services, which may imply, in some situations, the access, by such entities, to users'''''''' or customers'''''''' personal data.
If this occurs, the owner consents to this sharing, being the owner of this website committed to practice the necessary and appropriate measures, in order to ensure that the entities that have access to such personal data, are reputable and offer high guarantees at this level, which will be duly established and safeguarded in a written contract concluded between the owner of this website and the subcontractor(s).
Any subcontractor with whom the owner of this website shares data will be responsible for processing the personal data of the users, in its name and on its behalf in the commitment to adopt the necessary technical and organizational measures in order to protect the personal data against destruction, accidental or illicit, accidental loss, alteration, diffusion or unauthorized access and against any other form of illicit treatment, being the same responsible for the adequate use and in the legal terms.
Without prejudice to the provisions of the previous paragraph, the owner of this website remains responsible for the processing of personal data in the legal terms and within the respective limitations of use.
8. Access to Third Party Websites
The privacy policy is not applicable to websites or support means of third parties that the user may have access to through this website. In this case, whenever you visit another website from this one, you should always read the applicable privacy policy and check that you agree with its terms before providing your personal data.
The owner of this website is not responsible for the privacy policy or treatment of personal data that is applicable in third party websites, nor for the contents made available in these websites.